Welcome to the Customer Support of Sreestours, your trusted partner for unforgettable Kerala travel experiences. We are committed to ensuring your journey with us is smooth, hassle-free, and filled with wonderful memories. To achieve this, we have carefully created our support team separately for our present traveling guests and for those who are looking for a trip with us.
Customer Support – For those looking for a service. Feel free to reach out to us via any of the following methods:
- Live Chat: Connect with us in real-time through our live chat feature available on our website. Our knowledgeable representatives are ready to assist you with any inquiries you may have. This live chat is not available from 2200 hrs to 0600 hrs IST.
- Email Support: Drop us an email at [email protected], and our support team will promptly respond to your queries. Whether it’s about tour packages, bookings, or any travel-related information, we’ve got you covered.
- Phone & WhatsApp Assistance: You can also give us a call at +918129497390 to speak directly with our customer support agents. We’re here to address your concerns and provide the information you need.
Customer Support – For those who are already on a tour or recently started one. Feel free to reach out to us via any of the following methods:
- Tour Executive: We have assigned a special executive for you who designed and confirmed your booking. His/Her contact is already with you. You can contact him first, and in case you are not getting any support, call or WhatsApp at +918129497390 with your booking details. A 24 hrs service is available.
- Live Chat: Visit our website (https://www.sreestours.com), and connect with us in a real time through our live chat feature. Mention your booking details. This live chat is not available from 2200 hrs to 0600 hrs IST.
- Email Support: Mention your booking details and send an email to [email protected] for a prompt response.
Frequently Asked Questions (FAQs):
Many common questions find answers in our FAQs section. Here are some popular queries that you might find helpful:
Q: How do I book a tour package with Sreestours?
- Visit our website and select the desired tour package.
- Provide necessary details and preferences.
- Review the itinerary and finalize your booking.
Q: What payment options are available?
A: We accept various payment methods, including credit/debit cards and online transfers. Secure online payment is facilitated through our trusted payment gateway partners.
Q: Can I customize a tour package according to my preferences?
A: Absolutely! We offer customizable tour packages to ensure your trip aligns perfectly with your preferences and interests. Contact our support team for personalized assistance.
Q: What is Sreestours’ cancellation policy?
A: Our cancellation policy is designed to be flexible while also considering the specific tour package you’ve chosen. Please refer to the cancellation section on the respective tour package page or contact us for detailed information.
Q: How do I get updates about my booking?
A: You will receive email notifications and updates about your booking status.
Reach out and explore Kerala with confidence.
At Sreestours, we take pride in delivering exceptional customer service to complement our remarkable tour experiences. Our goal is to make your journey to Kerala unforgettable, and that starts right here with our dedicated customer support team. Whether you’re a first-time traveler or a seasoned explorer, we’re here to provide the information and assistance you need to embark on an amazing adventure.
Thank you for choosing Sreestours. We look forward to being a part of your Kerala travel story!